OSF Healthcare Careers

Certified Medical Assistant Care Guide - URG000265

Hours per week: 24
Status (Benefits): Part-Time
Work Schedule: 12 hour shifts, 7:30am till 8p, willing to work at either Ottawa or Morris Urgo's, mainly weekends, with a holiday rotation.
Location: 2901 Columbus St, Ottawa, IL, United States

2901 Columbus St, Ottawa, IL, United States

Job Description

Description

The Certified Medical Assistant Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their “secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

Qualifications

REQUIRED QUALIFICATIONS:

 

High School/GED  

 

CMA-Certified Medical Assistant 

 

Current certification by one the following approved certifying agencies:

 

 

American Association of Medical Assistants (AAMA), earning CMA credential;

 

 

American Medical Technologists (AMT), earning RMA credential;

 

 

National Center for Competency Testing (NCCT), earning NCMA credential

 

 

American Heart Association (BLS for Health Care Providers)

 

Basic computer skills with Microsoft Office and email

 

Excellent interpersonal and communication skills.

 

Solid computer skills, including proficiency with Microsoft software.

 

 

 

PREFERRED QUALIFICATIONS:

 

One year previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record and phlebotomy

 

 

Knowledge of urgent care medical specialty

 

Knowledge of medical terminology

 

Knowledge of Epic

 

Ability to maintain effective and organized systems to ensure timely patient flow

 

Ability to perform phlebotomy and administer injections

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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