OSF Healthcare Careers

Patient Access Associate - HEA001248

Hours per week: 40
Status (Benefits): Full-Time
Work Schedule: Variable hours
Location: 1400 W Park St, Urbana, IL, United States

1400 W Park St, Urbana, IL, United States

Job Description

Description

The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF’s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.

Qualifications

REQUIRED QUALIFICATIONS:

 

High school diploma or GED

 

 

1 year in an office clerical setting or customer service environment

 

 

Working knowledge of standard Microsoft Office applications and website navigation

 

Problem solving, conflict management, time management, good oral and written communication skills

 

Required to complete all role specific revenue cycle training and certification within 12 months

 

 

PREFERRED QUALIFICATIONS:

 

3 years in an office clerical setting or customer service environment.  Direct experience in a revenue cycle or medical setting

 

 

Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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