OSF Healthcare Careers

Patient Experience Concierge - OSF016198

Hours per week: 16
Status (Benefits): Part-Time
Work Schedule: 8 hour day shift; Rotating Weekends and Holidays
Location: 530 NE Glen Oak Ave, Peoria, IL, United States

530 NE Glen Oak Ave, Peoria, IL, United States

Job Description

Description

The Concierge greets all patients, families, visitors and staff in assigned area. Proactively assists individuals, providing information, direction and hospitality. May provide guidance to individuals related to other OSF facilities/service areas, coordinate transportation needs, provide local area direction, and advise of area accommodations or amenities.

Qualifications

REQUIRED QUALIFICATIONS:

 

High School diploma or GED

 

6 months of direct customer service or hospitality experience

 

Basic working knowledge of computers systems

 

Demonstrated oral and written communication skills

 

Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues

 

Demonstrates ability to multitask in a fast-paced environment

 

Interpersonal skills to interact and communicate with individuals of various diversities and abilities

 

 

 

 

PREFERRED QUALIFICATIONS:

 

Experience working with an electronic medical records system

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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