OSF Healthcare Careers

HR Call Center Representative - FRA000300

Hours per week: 40.00
Status (Benefits): Full-Time
Work Schedule: M-F 8:30am - 5:00pm
Location: 5901 W War Memorial DR, Peoria, IL, United States

5901 W War Memorial DR, Peoria, IL, United States

Job Description

Description

Serves as the first point of contact for all inquiries into Human Resources. Responds to routine HR inquiries from Leaders and Mission Partners by phone and email. Resolve issues and determine the escalation path if necessary after triaging the request or issue. Intakes requests over the phone from Mission Partners and Leaders into a queue for processing.

Qualifications

REQUIRED QUALIFICATIONS:

 

High School Diploma

1-2 years of experience in Customer Service

Excellent oral and written communication skills 

Excellent problem solving skills 

Strong customer services skills 

Proficient in MS Office including Outlook, Excel and Word

 

 

PREFERRED QUALIFICATIONS:

 

Associates Degree 

1-2 years of experience in Human Resources

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

Similar Jobs

Coordinator Payroll Processing

Peoria, IL, United States

Contract Specialist

Peoria, IL, United States

Operations Specialist

Peoria, IL, United States

Financial Analyst

Peoria, IL, United States

Privacy Officer

Peoria, IL, United States

General Accountant

Peoria, IL, United States

Senior Strategic Planner

Peoria, IL, United States

Supervisor Patient Accounts Medicare

Peoria, IL, United States

Executive Office Coordinator

Peoria, IL, United States

Clinical Data Analyst

Peoria, IL, United States

Untitled Document