The Referral Specialist within the OSF Access Center Referral Services Department is responsible for the timely and efficient processing of referral orders . Demonstrates an understanding of the importance of a daily focus on quality in the performance of job functions. Must be able to articulate information in a clear and knowledgeable manner to patients, family members, providers, office staff and insurance company representatives.
The Referral Specialist is responsible for:
MOA or CMA required or equivalent clinical medical experience in a medical practice office.
Medical terminology, coding, and experience with referral coordination and health insurance payors is preferred.
Requires strong attention to detail and ability to obtain and record information accurately.
Requires excellent and effective verbal and written communication skills.
Requires computer skills, an understanding of electronic medical records, an understanding of website navigation and a willingness to learn new technology.
Critical thinking skills are required as well as basic problem solving skills, time management skills and the ability to prioritize the daily work.
Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.
Experience the OSF culture and community by clicking here.