OSF Healthcare Careers

Behavioral Health Patient Support Specialist - OSF012675

Hours per week: 40
Status (Benefits): Full-Time
Work Schedule: Monday - Friday 8a-4:30p.
Location: 530 NE Glen Oak Ave, Peoria, IL, United States

530 NE Glen Oak Ave, Peoria, IL, United States

Job Description

Description

The Behavioral Health Patient Support Specialist works directly with program clients to facilitate client screening, schedule appointments at their preferred location, and answer client questions regarding program services.  Assesses client’s ability to attend appointments and assists with reducing barriers to attendance to achieve positive outcomes while they are receiving services. Responsible for rooming and facilitating telemedicine appointments, including taking vitals, documenting in Electronic Medical Record, and communication all necessary information to collaborating physicians. Responsible for developing and coordinating a volunteer peer support service. 

Qualifications

REQUIRED QUALIFICATIONS:

 

High school diploma or GED

 

CPR – American Heart Association

 

Previous experience as a medical office assistant, CNA, or other direct patient care position

 

Interpersonal skills in order to engage, coach, and mentor others, facilitate/organize/direct the work of others and to maintain positive relationships among participants, leadership, ministry/facility staff and internal/external stakeholders

 

Proven skills in written/verbal communications, problem solving, independent problem solving, decision making abilities, creativity, prioritization/delegation and necessary computer-related skill

 

 

 

PREFERRED QUALIFICATIONS:

 

Behavioral health or trauma related certification

 

1 year of experience in related position, such as providing peer education, community resource linkage, promoting participation and accountability for active engagement in programs. Examples of past experience may include work at medical office, outreach at community mental health agencies, youth centers and peer support programs


Working knowledge of trauma, including effects of trauma, types of trauma, key elements of working with trauma

 

Experience as a medical office assistant or CNA equivalent

 

Experience with an electronic health record

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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