The Medical Assistant in the OSFMG Call Center Clinical Services Division is responsible for handling non acute triage clinical calls at an age/developmental level that is suitable for each individualized patient and/or caregiver. Works collaboratively with patients, caregivers, providers, and nurses to ensure that patient care needs are met. The Medical Assistant recognizes the direct relationship between cost effective and effective provision of care and services to ensure positive outcomes of care.
This position requires knowledge of patient care activities as well as provider practice office functions normally attained through training as a CMA, MOA or the equivalent in previous training and experience.
The incumbent should have excellent interpersonal skills and the ability to work with a wide variety of people.
The incumbent must have or obtain within the first 90 days of employment certification in CPR.
The incumbent should have excellent interpersonal skills and the ability to work with a wide variety of people in addition to demonstrating the ability to work effectively with multiple computer software and telephony technology.
Applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age physical or mental handicap unrelated to ability or an unfavorable discharge from military service.
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Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.