OSF Healthcare Careers

Registered Nurse Call Center Phone Triage - GAL000268

Hours per week: 32
Status (Benefits): Full-Time
Work Schedule: Mon, Tues, Wed, Fri 8:00am-5:00pm
Location: 3375 N SEMINARY ST, Galesburg, IL, United States

3375 N SEMINARY ST, Galesburg, IL, United States

Job Description

Description

The Registered Nurse in the OSFMG Call Center Centralized Clinical Services division is responsible for assessing patient's condition/needs and triaging all clinical calls, giving appropriate clinical direction and options to the caller, and providing education at an age/developmental level that is suitable for each individualized patient and/or caregiver. Communicates effectively and efficiently to members of teh care team to ensure patients needs are met in a timely manner. The RN utilizes physiological, psychosocial and spiritual knowledge to care for a variety of patients and their significant others and recognizes the direct relationship between cost effective and efficient provision of care and services to ensure positive outcomes of care. The RN is available as a resource and delegate appropriate tasks to LPN's Medical Assistants in the Clinical Services division of the department. Follows defined standards of nursing practice.

Qualifications

REQUIRED QUALIFICATIONS:

 

Current Illinois RN license

 

BSN mandatory within 6 years of hire, if not currently held. (signed agreement required)

 

Current CPR

 

Must have or obtain within the first 90 days of employment, certification in CPR

 

Ability to work well under mental pressure

 

Good written and verbal communication skills

 

Ability to effectively interact with physicians, team members and patients

 

 

 

 

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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