OSF Healthcare Careers

Access Center Supervisor RN - COL000208

Hours per week: 40
Status (Benefits): Full-Time
Work Schedule: Mon-Fri 8:30-5:00
Location: 1701 E College Ave, Bloomington, IL, United States

1701 E College Ave, Bloomington, IL, United States

Job Description

Description

Supervises the day to day clinical activities of the OSFMG Daytime Call Center. In collaboration with the Manager develops and manages to the established departmental service and quality standards. Including but not limited to telephone nurse triage, refill mgmt., and additional clinical services in support of the patient's easy and timely access to care.

Qualifications

REQUIRED QUALIFICATIONS:

 

Completion of RN degree and current license.  

 

3 years of physician office experience required, with knowledge of call centers preferred.   

 

Excellent computer skills, communication skills, and strong problem solving skills are required.

 

Excellent interpersonal skills and the ability to work with a wide variety of people.

 

 

 

PREFERRED QUALIFICATIONS:

 

Previous Supervisory experience preferred.

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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