A Lead Patient Care Liaison provides training and oversight of unit Patient Care Liaisons (PCL). A Lead Patient Care Liaison greets and talks with patients, family members and visitors, assists them with information/services during their stay, and performs duties/tasks related to registration and transfer of patients. A Lead Patient Care Liaison assembles and maintains patient charts, completes documentation in an electronic health record and may run errands and transport patients for patient care unit staff upon request. Duties may vary slightly by assigned unit or shift.
High school diploma or equivalent
1 year experience as a Patient Care Liaison
6 or more months experience of office, hospital, administrative duties, customer service, and computer knowledge
Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.
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