Reporting to Vice President of Occupational Health/Wellness and working independently according to department policies and procedures, contacts clients, patients or third-party payers to collect unpaid balances, generates patient billing statements, and posts payments to computerized patient accounting system. Collaborates with all Occupational Health clinic managers in central region regarding billing, coding and payment issues for the Occupational Health client. May contact other departments/facilities to verify, clarify, and obtain missing information necessary for accurate billing of services. Contacts representatives of various third party payers to seek answers to technical billing questions or resolve billing problems.
Work requires ability to read, write and perform mathematical calculations at a level generally acquired through high school.
Requires touch typing skills, understanding of CPT, ICD-coding, medical terminology, and computer skills.
Work requires six months on the job training and experience in order to become familiar with billing and collection procedures, insurance coverage’s, and the and OSF Healthcare System accounting policies and procedures
Requires interpersonal skill to deal effectively with patient and third-party payors when explaining patient billing statements and attempting to collect unpaid balances.
Requires analytical ability to organize and prioritize work load and review patient accounts for compliance with third-party payor requirements.
Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.
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