DescriptionUnder direct supervision, Systems Administrators evaluate, plan, configure and project manage implementations of core technology and Mid-Range / Mainframe systems. They analyze, test, troubleshoot and maintain all technology solutions within the OSF Production environment. They provide documentation to support system design, implementation, maintenance, testing and training. They ensure the stability, availability and reliability of the Systems implemented into the production environment. Specific deliverables include daily ticket/work request handling and event management in terms of overall availability/performance. Project deliverables include system specifications, implementation plans and ongoing performance management and capacity planning for the existing devices within the Technology Environment. These services require "24x7" availability when escalated incidents occur, therefore commensurate support is required. The Systems Administrator will also perform configuration changes related to application integration, system administration, problem management, preventive maintenance and performance tuning, all within best practice standards. Guide and advise less-experienced Systems Administrators.
Knowledge of healthcare information technology at a level normally acquired through completion of an Associates or Bachelor's degree with concentration in Computer Science, Computer Information Systems, Engineering, or other closely related field is preferred, or equivalent experience required.
Active certification in area of discipline (minimum of 1) is required. [Microsoft (MCSE, MCDBA, MCTS, or similar); IBM (ICSA – AIX, or similar)].
At least one certification in area of discipline within 18 months of hire.
Certification could be obtained through internally provided training. Certifications must be maintained.
3+ years experience in information technology including working knowledge of ITIL best practices and demonstrated experience with implementing and operating systems within these frameworks
3+ years working as a Systems Engineer or Administrator
3+ years experience managing supportability and troubleshooting the availability of applications, systems, and servers for high availability enterprise systems
3+ years experience working in area of discipline:
WinTel Technologies (Server 2003/2008, Exchange, Windows 7, SQL 2005/2008, Citrix, SCCM)
Virtualization Technologies (VMWare, XenServer, Hyper-V R2)
Mainframe/Mid-Range Technologies (AIX operating system including version upgrades, installing third party software, setting up backup and recovery (at the operating system level), adjusting tuning parameters, creating LPARs, high availability , disaster recovery, IBM P series and zOS operating system with JES2, including version upgrades using SMPE, LPAR administration, performance and tuning, maintaining a single-sysplex environment, installing third party products, HCD/IODF work)
Introductory experience working with Cisco Technologies:
Switches, Routers, Hubs, Load Balancers, VPNs, Firewalls, NAC, MeetingPlace, VOIP, etc.
Ability to effectively communicate to technical and non-technical audiences.
Feedback/Metrics collection techniques
Significant troubleshooting skills
A strong working knowledge of various technologies within area of discipline
Ability to deal with the ambiguity associated with working in a fast paced and changing environment
Excellent written and oral communication skills
Ability to test and document the results of testing for the technology supported
Strong analytical and organizational skills
Experience with other technologies common to Healthcare System environment preferred
EQUAL OPPORTUNITY EMPLOYER
Applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age physical or mental handicap unrelated to ability or an unfavorable discharge from military service.
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Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.