OSF Healthcare Careers

Customer Service & Delivery Technician - HOM000701

Hours per week: 40+
Status (Benefits): Full-Time
Work Schedule: Monday - Friday 9:30-18:00. Rotating weekend and after hours call shifts
Location: 5501 E State St, Rockford, IL, United States

5501 E State St, Rockford, IL, United States

Job Description

Description

The Customer Service and Delivery Technician is responsible for assisting customers in a retail sales environment as well as providing in-home delivery and pick-up for equipment and supplies in a timely, courteous and accurate manner when patients are not able to visit the retail location. It is the responsibility of this person to provide patients with education and instructions on the equipment both for in-store pick-up and deliveries. This position will also be required to keep accurate documentation for deliveries and collect patient demographic and financial information electronically.

Qualifications

REQUIRED QUALIFICATIONS:

 

High School Diploma or Equivalent.

 

 

Provides own transportation and auto insurance and abides by all laws, rules and recommendations for safe driving while on duty. 

 

Maintains a valid driver’s license. 

 

Past driving record allows inclusion as an insured driver on OSF Home Care’s auto insurance policy, as evidenced by Motor Vehicle Report from IDOT.

 

 

The representative needs to have basic computer familiarity and knowledge of operating software including excel, word, email, and ability to type 35 wpm. Interpersonal skills to work with all levels of staff and handle a variety of tasks simultaneously

 

 

 PREFERRED QUALIFICATIONS:

 

HME management software systems experience is preferred.

 

 

 

 

 

EOE/Minorities/Females/Vet/Disabled

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

 

Experience the OSF culture and community by clicking here.

 

 

 

Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.

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