The Patient Accounts Associate is responsible for supporting management in the billing, payment posting, or collection of accounts receivable for professional or facility claims within the Revenue Cycle. This position requires basic understanding of the Revenue Cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the health system. This individual must also have basic knowledge of accounting, healthcare, and general office procedures. They must be capable of communicating clearly and concisely, both verbally and in writing, with peers, supervisors, payors, physicians, patients, and other departments.
Completion of high school or its equivalent.
Minimum of 1 year in an office clerical setting or customer service environment.
Experience with office applications and Internet.
It is required to complete all required revenue cycle training and certification level I within 12 months of hire.
Problem solving, conflict management, time management, communication skills.
Requires basic knowledge of standard PC word processing and website navigation.
3 years in an office clerical setting or customer service environment is preferred.
Direct experience in a revenue cycle or medical setting.
Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers.
Knowledge of medical terminology.
Experience with medical billing, including working with insurance companies, third party administrators, and collections with heavy emphasis on customer phone contact.
Experience working in a medical setting
Experience in scheduling and/or registration
Experience working with an electronic medical record system
Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.
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