OSF Healthcare Careers

RN Complex Care Manager - OSF005914

Hours per week: 40
Status (Benefits): Full-Time
Work Schedule: M-F 8-430 rotating weekends and holidays
Location: 2500 W REYNOLDS ST, Pontiac, IL, United States

2500 W REYNOLDS ST, Pontiac, IL, United States

Job Description


Assesses, plans, implements, coordinates, monitors, evaluates options/interventions and develops a comprehensive plan of care for the patients.   Promotes the achievement of optimal clinical and resource outcome.  Performs Care Management Function in the practice, participates in a primary care physician led team that takes collective responsibility for the continuum of patient care for a medium- high and high risk population.  Performs ongoing communication and works to promote quality of care through collaboration with PCP, specialist and all service team members, patients and families.  Works with the Care Management Division leadership team to ensure alignment with the strategic goals and visions.  Is responsible for identifying, assessing, planning, coordinating, implementing, monitoring and evaluating options and services across the continuum of care for individuals in assigned case load. Health care services are coordinated on behalf of the patient to promote the delivery of care at the appropriate level of care which will optimize clinical outcomes and satisfaction with services. The care manager assures the designation of primary responsibility among team members to each aspect of the plan, avoiding duplication and fragmentation. The care manager assesses and intervenes to address the complex medical and clinical needs associated with illness, injury or chronic illness/ disease. Demonstrates the knowledge and skills necessary to provide services to the assigned patient population. Works with the Care Management Division leadership team to ensure alignment with the strategic goals and visions.  




Bachelor’s of Science in Nursing (BSN) degree required.


Registered Nurse with an Associate’s degree will be required to complete a BSN within 5 years of hire date with completion of such requirements no later than 2020.


Three to five years of experience caring for patients with progressively increasing responsibility. Chronic, complex illnesses adult and/or pediatric care management experience preferred.  Broad knowledge of chronic illness and medical and community resources required. Positive, empathetic approach and ability to communicate effectively to patients/ families with a variety of health issues, age groups and socioeconomic backgrounds.


Flexible work schedule – weekend/holiday/on call rotation.


Requires the ability to successfully use independent judgment and make decisions and requires little supervision.


Current Illinois and/or Michigan RN license or license eligible at time of hire.


Care Management certification as appropriate for adult or pediatric within 3 years of hire.


Working knowledge of a clinical EMR system and Microsoft Office applications.


Able to work independently and efficiently with excellent time management skills.


Work requires substantial interpersonal skills to develop and maintain cooperative working relationships with personnel from other departments. 



Applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age physical or mental handicap unrelated to ability or an unfavorable discharge from military service.

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Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.